Business etiquette for India - a primer

Sociologists classify countries and cultures into two broad groups - “low context” and “high context”. In low-context societies (Western societies such as New Zealand are generally considered low-context) verbal communication is usually direct. Raymond Cohen, a respected researcher on culture and negotiation, has stated that the freedom of the individual lies at the heart of communication in low-context societies such as New Zealand. India, on the other hand (along with many other Asian societies) is a classic example of a high-context society – where group harmony is of utmost importance. This defining norm of Indian society shapes many facets of Indian culture, and mastering the nuances of culture is of paramount importance to successfully doing business in India. Further, India is a fairly hierarchical society and hierarchy plays a key role in business interactions. Here are ten areas to consider as you start your lifelong journey to master a 4000 year old culture: 1.     ...

Top business tips

Really simple, a few things you may find useful, when doing business in India.   The most important one: there are no Indian stereotypes - only the continent of Africa exceeds the linguistic, cultural and genetic diversity of India - so respect the diversity and individuality in your interactions.   Instead of assuming, just inquire, Indians love to talk and will love to explain anything and everthing that you may want to know !. The other four are:   *1. Be familiar with the Map of India as India sees it and it is not the CNN version ! (if you visit us[contact-us/]you can see one in our office). This is a very emotional and sensitive subject and it may pay to grasp the Indian perspective. Here it is: (source)* * * * *   *2. Get a local mobile number and go for a "Lifetime Validity" - that way you will always have the number with you and...